| Opening hours of main post offices are usually Monday-Saturday
8.30am-7.30pm; others are likely to be open Monday-Friday 8.30am-5pm and
Saturday 8.30am-noon, and offices in smaller towns may close altogether
on Saturday. Note too that offices may close an hour earlier on the last
working day of the month. Stamps ( francobolli ), are sold in tabacchi
too, as well as in some gift shops in the tourist resorts; they will
often also weigh your letter. The Italian postal system is one of the
worst in Europe, but if you're determined to write, airmail letter rates
are £800/¬0.41 anywhere within the European Union, and £1500/¬0.77 to
North America, Australia and New Zealand. Letters can be sent poste
restante to any Italian post office, by addressing them "Fermo Posta"
followed by the name of the town. When picking something up take your
passport, and make sure they check under middle names and initials - and
every other letter when all else fails - as filing is often diabolical.
Telephones
Public telephones , run by Telecom Italia , come in various forms,
usually with clear instructions in English. At the time of writing, coin-operated
phones take £100, £200 and £500 coins; you need at least £200 to start a
call, even to toll-free numbers (the money is refunded at the end of the
call). Most phones will only accept telephone cards ( carte or schede
telefoniche ), available from tabacchi and newsstands for £5000, £10,000
or £15,000, but there's sometimes one nearby that takes coins. Note that
the perforated corner of these cards must be torn off before they can be
used. If you can't find a phone box, bars will often have a phone you
can use - look for the red phone symbol.
Telephone numbers change with amazing frequency in Italy, a practice
which has resulted in numbers having anything between four and eight
digits, not including the code which is usually somewhere between two
and four digits long. The codes are now an integral part of the number
and always need to dialled, regardless of whether or not you are in the
zone you are telephoning. If in doubt, consult the local directory -
there's a copy in most Italian bars, hotels and, of course, telephone
offices. Numbers beginning tel 800, tel 147 and tel 167 are free; tel
170 will get you through to an English speaking operator, tel 176 to
international directory enquiries.
You can make international calls from any booth that accepts cards or
any other booth labelled interurbano ; put in at least £2000 to be sure
of getting through. Alternatively, use a special international phone
card ( carta telefonica internazionale ) available from post offices for
£12,500, £25,000, £50,000 and £100,000; all cardphones accept them, but
before each call you need to dial tel 1740 and the PIN number on the
back of the card. One of the cheapest ways to make international calls,
however, is to get hold of a phone card before you leave: in the UK,
from British Telecom (tel 0800/345144) or Cable & Wireless (tel
0500/100505); in the US, from AT&T (tel 1-800/543-3117) or MCI (tel
1-800/444-3333, www.mci.com ); in Australia, from Telstra (tel 1800/038
000) or Optus (tel 1300/300 937); and in New Zealand, from Telecom NZ (tel
04/801 9000). Simple user instructions are supplied with the cards and
the cost of the connected call is added to your domestic bill or a
credit card account. You can also make international reversed charge or
collect calls ( cárico al destinatario ) by dialling tel 172 followed by
the country code , which will connect you to an operator in your home
country.
Phone tariffs are among the most expensive in Europe, though prices drop
to a reduced rate off peak. For domestic calls a reduced rate is charged
on weekday nights (6.30pm-8am) and at weekends (from 1pm on Saturday
through to 8am Monday morning); it's cheaper to dial internationally
between 10pm and 8am Monday to Saturday, and all day on Sunday.
Unusually, it's often less expensive to make calls from your hotel than
to use the pricey public telephones, whether for domestic or
international calls.
Mobile phones work on the GSM European standard. You will hardly see an
Italian without his or her telefonino , but if you are going to join
them make sure you have made the necessary "roaming" arrangements before
you leave home - which may involve paying a hefty (refundable) deposit.
Fax and email
Nearly every Italian town has a fax office , but the cost of faxing from
these places is usually fairly high: for faxes within Italy, expect to
pay at least £5000/¬2.58 for the first page and £2500/¬1.29 for each
subsequent page, plus the cost of the call; for international faxes it's
about £10,000/¬5.16 for the first and £5000/¬2.58 for subsequent pages,
plus the cost of the call. A cheaper, fiddlier alternative is to use one
of Telecom Italia's Pubblifax machines, found in the larger phone
offices where you'll find groups of public telephones; these only charge
the cost of the call plus £2000/¬1.03 per page.
Internet cafés , often a simple Internet point without café facilities,
are now common in cities and even in smaller towns, allowing you to log
on for between £10,000/¬5.16 and £15,000/¬7.75 an hour. We've detailed
options in all the major cities under "Listings", and most tourist
offices will print out a sheet of likely places; otherwise check out
www.cyberiacafe.net/cyberia/guide/ccafe.htm for a list of cybercafés.
Organizing a free Internet mail address at sites like www.hotmail.com
and www.yahoo.com is a handy, reliable way of keeping in contact with
home. Travelling with a laptop and a modem enables you to log in to your
own service provider - and many provide local-access numbers - but many
travellers find this isn't as glitch-free as it should be. Note that
lower-grade hotels tend to have the non-standard chunky Italian four-pin
phone-plug whereas more expensive places almost always use the standard
US-style RJ11 phone-plug.
Newspapers
The Italian press is fairly regionally based, but there are some
newspapers that are available all over the country. The centre-left La
Repubblica and authoritative right-slanted Corriere della Sera are the
two most widely read and available, published nationwide with local
supplements. The traditionally radical Il Manifesto has in recent years
lost ground to L'Unità , the party organ of the Democratic Left (formerly
the Communist Party), which has won recognition as the best-designed and
most readable newspaper. Paese Sera is another broadly left-wing daily
read widely in the south. Of other provincial newspapers, La Stampa is
the daily of Turin, Il Messaggero of Rome - both rather stuffy,
establishment sheets. Il Mattino is the more readable organ of Naples
and the Campania area, while other southern editions include the
Giornale di Sicilia and La Gazzetta del Sud . Perhaps the most avidly
read newspapers of all, however, are the specialist sports papers, most
notably the Corriere dello Sport and the pink Gazzetta dello Sport -
both essential reading if you want to get a handle on the Italian
football scene.
English-language newspapers can be found for around three times their
home cover price in all the larger cities and most of the more
established resorts, usually a day late, though in Milan and Rome you
can sometimes find the papers on the day of publication, especially
those such as The Times , the Financial Times , the Guardian , the
European , the New York Times , the Wall Street Journal and the
International Herald Tribune , which publish a European edition.
Conversely, in the remoter parts of the country it's not unusual for
papers to be delayed by several days.
TV and radio
If you get the chance, try to watch some Italian TV , if only to size up
the pros and cons of deregulation. Although the much-vaunted programmes
with stripping housewives and the like do exist, the output is otherwise
pretty bland, with the accent on ghastly quiz shows, shopping channels,
cathartic chat shows in which the famous and not-so-famous air their
dirty linen, and soaps, plus a heavy smattering of American imports.
Nevertheless, the three national channels, RAI 1, 2 and 3, have the odd
worthy programme; RAI 3 remains broadly left-wing, with its output
leaning more towards the cultural and intellectual, and is the outlet
for local news and features. Satellite television is fairly widely
distributed, and three-star hotels and above almost always offer the
usual mix of BBC World, CNN and French-, German- and Spanish-language
news channels, as well as MTV and Eurosport.
The situation in radio is if anything even more anarchic, with the FM
waves crowded to the extent that you continually pick up new stations
whether you want to or not. This means there are generally some good
stations if you search hard enough, but on the whole the RAI stations
are again the more professional - though even with them daytime
listening is virtually undiluted Europop.
|